Company Description:
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology, and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment, and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research to improve global patient outcomes.
M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.
Job Description
Role Mission:
The mission of the Qualitative Project Assistant is the coordination of qualitative projects and assisting the Project Manager in ensuring projects are delivered in accordance with the specifications given by the client.
The Qualitative Project Assistant is a key player in the execution of a qualitative project and is responsible for coordinating with respondents, vendors, freelancers, translation agencies, and checking the quality of deliverables before they are passed on to the client. The Qualitative Project Assistant is accountable for the successful management of respondents, vendors, and delivery.
Essential Duties and Responsibilities:
Including, but not limited to the following:
* Aide in recruitment of respondents on a project in their local language, including recruitment from panel and free-finding.
* Call, confirm, and rescreen respondents that participated in an online screener.
* Finalize the internal and client recruitment update spreadsheets for the Project Managers.
* Manage and control the vendors selected for qualitative projects and help ensure M3 achieves and exceeds client expectations:
o Check any deliverables from the vendor.
o Negotiate costs with vendors and freelancers and manage their progress throughout the lifecycle of the project.
o Maintain and develop relationships with freelancers and vendors on behalf of M3 Global Research.
o Liaise with clients on behalf of Project Managers, on occasion.
Qualifications
Education and Training Required:
Bachelor's degree or equivalent work experience preferred.
Minimum Experience:
Experience in market research preferred, ideally in the medical/healthcare field.
Knowledge, Skill, Ability:
* Must be business fluent in both German and English.
* Self-motivated individual with exceptional time management, organizational skills, and attention to detail.
* Well-developed analytical and problem-solving skills; ability to quickly solve problems as they arise and proactively identify and resolve potential issues to avoid escalation.
* Ability to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
* Self-motivated with the ability to prioritize and reprioritize throughout the day.
* Very strong Microsoft Office skills including Excel, Outlook, and Word; quick learner of new technologies/software.
* Exceptional written and verbal communication skills.
* Ability to manage multiple research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.
Additional Information
Employee Benefits:
* 25 days annual leave.
* Participation in a company bonus scheme linked to personal and company performance.
* Group Life Cover 4x salary.
* Pension 4%/4% employee/employer contributions.
* Vitality after probation.
* Staff discount scheme.
* Discounted gym membership.
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