Join Holland & Barrett, the leading health and wellness retailer, as an Employee Relations Advisor on a 12-month fixed-term contract. This pivotal role within our HR Operations team serves as the first point of contact for all employee relations matters across our retail stores, supply chain, and Store Support Centre. If you have a passion for guiding teams through complex ER issues, thrive in a fast-paced environment, and are keen to make a positive impact, this is the role for you. You'll provide first-line advice and manage a variety of ER cases, including disciplinaries, grievances, absence management, and redundancies, all while ensuring compliance with company policies and employment legislation in both the UK and the Republic of Ireland. Key Responsibilities Provide end-to-end case management on employee relations matters, including disciplinary, grievance, redundancy, absence management, and more, ensuring cases are managed effectively and within agreed Service Level Agreements (SLAs). Offer clear and commercial advice that balances legal compliance and business needs to all colleagues and managers. Liaise with internal and external stakeholders, such as line managers, ACAS, and solicitors, to resolve ongoing cases. Oversee and manage ER ticketing systems to ensure accurate and timely case handling. Ensure ER records are maintained accurately, enabling robust data analysis and trend reporting across the organisation. Support and deliver training initiatives that equip managers with the knowledge to handle employee relations matters effectively. Location: Based in Nuneaton, this role operates under a hybrid model with 2 days a week on-site at CV10 7RH, supporting flexibility and productivity. What We're Looking For To succeed in this role, you'll need a solid background in HR and employee relations, along with strong communication skills and the ability to handle a large volume of cases with efficiency and attention to detail. Key Requirements Previous experience in a HR Advisor or similar role with a focus on Employee Relations. CIPD qualified (minimum Level 3). Demonstrated experience managing high volumes of ER cases, with a thorough understanding of relevant UK and ROI employment law. Strong stakeholder management skills, with the ability to build relationships at all levels. Proficient in using MS Office and HR information systems for case management and reporting. Knowledge of Republic of Ireland employment legislation is advantageous but not essential. If you're ready to take the next step in your ER career, we'd love to hear from you Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Pension company contribution Exclusive benefits, free advice and savings from a range of retailers and providers And many more We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). LI-JS1