Job summary
Tees Esk and Wear Valleys Trust has an exciting opportunity for you to join us as a Quality Governance Manager.
Based at the centre of our organisation, supporting the Chief Nurse and Associate Director of Quality Governance delivering on various work streams, including managing the Trust's systems for regulatory activity, preparation for inspectors in respect of CQC Quality Standards, Mental Health Act inspections, Social Care inspections and monitoring actions arising from these inspections. You will be leading the Clinical Effectiveness and Audit programme, monitoring compliance and facilitating the development of improvement plans and self-audits so that our Trust's services can identify any concerns and achieve positive change through planning improvements.
The successful applicant will be highly motivated, enthusiastic individual with extensive knowledge of NHS governance processes. You will have excellent verbal and written skills, with the ability to communicate and negotiate effectively at all levels within the organisation to ensure key deadlines are met, whilst also liaising with our external partners such as Internal and External Audit.
Main duties of the job
Deputise for the Associate Director of Quality Governance as the lead officer for the Trust registration with the Care Quality Commission (CQC). Contribute to the corporate development of the Trust through the management of key areas of work defined by the Associate Director of Quality Governance.
Support the management of relationships with any regulatory bodies, specifically, with the CQC (Independent Regulator of NHS Health and Social Care) but also with other regulatory bodies and agencies.
Provide expert advice regarding the CQC Quality Statements and have good working knowledge of the associated systems and processes.
Manage and maintain effective working relationships with staff across the Trust responsible for Regulation and be responsible for prioritising and coordinating their activities in accordance with workload requirements including CQC Standards.
In conjunction with the Associate Director of Quality Governance, monitor and review local policies as required.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and education and prevention to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
17 February 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
£53,755 to £60,504 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-CORP-179-24
Job locations
Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
Job description
Job responsibilities
Managing the Trusts systems for regulatory activity, including preparation for inspectors in respect of CQC Quality Standards, Mental Health Act inspections and Social Care inspections and monitoring any actions arising from these inspections.
The management of Tees, Esk and Wear Valleys NHS Foundation Trust compliance programmes including CQC. Monitoring compliance and facilitating, managing a programme of preparatory inspections and self-audits so that all Trust services can identify any concerns.
The post holder will have a Trustwide remit and whilst working under the direction of the Associate Director of Quality Governance, the post holder will be expected to demonstrate independence, initiative and innovation.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
1. Educated to Masters Level or equivalent experience in a subject relevant to Health.
2. To be able to demonstrate understanding and experiential knowledge of NHS regulation and compliance.
Desirable
3. Project management experience
4. Teaching qualification
5. Sound understanding of current principles and key issues of mental health and learning disabilities
Experience
Essential
6. Significant experience in a senior management role (above A4C Band 7) to evidence use of strategic and operational management skills and thinking skills.
7. Able to demonstrate and maintain emotional resilience and personal management of health and wellbeing within a demanding health and social care environment through positive outcomes from significant experience in a complex role, requiring multiple knowledge and skills application.
8. Experience of attending and presenting at senior level meetings
9. Significant experience of writing reports for presentation to senior management meetings
10. Ability to demonstrate teaching and presentation skills and knowledge of theoretical models of education and information transfer through either: - oFormal education/teaching qualification and practice experience or oExperiential learning and demonstration of teaching / education practice underpinned by description of theoretical rationale.
Desirable
11. Experience of Clinical Governance, Clinical Effectiveness or Clinical Audit role within a health care setting.
12. Experience of policy development and implementation across complex organisations.
Knowledge
Essential
13. Substantial knowledge of CQC Standards in Quality and Safety, NHS LA standards, MHA Code of Practice, Health and Social Care Act, Quality Governance Framework and associated systems.
14. Knowledge and understanding of the Trust's Quality Strategy and the role information plays in supporting this.
15. Substantial knowledge of systems and process for handling and analysing complex data.
16. Substantial knowledge of systems and process for producing reports of complex data.
17. Understanding of NHS services and systems, including relationships with and requirements of other agencies and commissioners.
18. Sound knowledge of range of mental health and learning disability services.
19. Demonstrable Masters level knowledge of CQC Standards in Quality and Safety.
20. Expert knowledge and understanding of clinical governance / governance strategy issues both locally and nationally.
21. Self-directed with ability to develop and adapt own programme of work in lead areas of responsibilities.
22. Ability to prioritise a wide range of strategic and operational issues on a daily basis, to achieve objectives.
23. Substantial knowledge of systems and process for handling and analysing complex data.
24. Understanding of NHS services and systems, including relationships with and requirements of other agencies and commissioners.
Desirable
25. Knowledge of the Trust Quality Improvement System
26. Knowledge and understanding of the Trust's Quality Journey and the role information plays in supporting this.