Brief Description
We are currently seeking a talented Route Performance Analyst to provide the route’s train performance reporting and insight requirements to support the business in making data-driven business decisions, with the aim of improving performance across the route
About the role (External)
Key Accountabilities:
1.Produce and distribute data required by the centre, Area General Managers’ teams, internal and external stakeholders for the monitoring and analysis of train performance.
2.Provide the necessary data, information and analysis necessary to support performance improvement plans and strategies.
3.Analyse and identify trends in performance using statistical analysis techniques.
4.Act as a day –to-day central focus for performance improvement procedures and processes.
5.Manage the route’s PfPI and Management Business Review (MBR) process.
6.Manage the Performance systems in maintaining accurate, consistent, current and detailed performance information for the dissemination throughout the route.
7.Carry out the role of ‘senior user’ of Performance Packages and monitor and review the functioning and integrity of performance data system.
8.Follow the Performance Manual, maintain and develop it for all ongoing performance-reporting requests, in conjunction with the centre and other routes.
9.Provide advice to internal and external stakeholders on Joint Performance Improvement Plans (JPIPs) and consequence of these in operator performance
10.Develop joint performance reports with Network Performance and relevant operators
11.Review Performance Improvement Plan and JPIP commentaries from operations to inform joint performance review
Job Skills, Experience and Qualifications:
Essential
·Educated to A level standard in English and Maths
·Intermediate/advanced knowledge of appropriate IT packages
·Strong analytical/statistical skills or aptitude
·Strong organisation and time management skills
·Full understanding of the PfPI process
·Good communication skills (verbal and written)
·Customer focused
Desirable
·Presentation skills
·Knowledge of railway performance management systems