Job Title: Counselling Support and Outreach Coordinator - Devon and Cornwall
Reports to: Bereavement Services Manager
Salary: £24,000
Location: Remote with travel in area (Devon and Cornwall)
Hours: Full-time, 37.5 hours per week, 5 days
Post No: 2WCSOCFT
Context of Role:
1.0. Service:
1.1 : To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
1.2 : To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team
1.3 : To contact all individuals within 48 hours of receiving a support service referral
1.4 : To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support
1.5 : To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
1.6 : To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
1.7 : To set up, coordinate and support in the delivery of the focus support groups
1.8: To plan, organise and attend bi-monthly family and sibling events
1.9 : Co-coordinate the bookings for Ty Uchaf, our respite house, and liaise with the owners and guests
1.10 : To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals
1.11 : Attend any other relevant forums
1.12 : To co-manage, maintain, and monitor the 2 Wish Families Facebook page and ensure appropriate and up-to-date content
1.13 : To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required
1.14 : To send one-year anniversary thinking of you cards to bereaved families 1.15 : To work consistently to raise awareness of 2wish in the community and with key partners across South Wales
1.16 : Maintain stock of 2wish literature and liaise with head office when stock levels are low
1.17: Contribute on the social media platforms maintained by 2wish
1.18: Support in the planning of and attend the annual 2wish Conference
1.19: To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
1.20: To signpost and/or refer to other agencies as required that can provide support as needed
This role is subject to a DBS check.