About the role
Team Leader
Full time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 11.00pm
£26,199.81- £27,766.83
B&Q Wigan
*The successful candidate must be open to training on company-specific equipment
*The role involves handling and lifting stock of up to 25kg to support store operations
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Team Leader and you'll be a big part of this.
Key responsibilities
1. Motivating, developing and supporting every member of your team.
2. Providing resources needed to give customers the very best service.
3. Managing resources and leading by example in safety and customer service.
4. Finding and taking opportunities to improve processes and customer experience.
Required skills & experience
1. Extensive retail experience and the ability to bring out the best in people.
2. Strong problem-solving skills and quick decision-making ability.
3. Positive and curious mindset with ideas for enhancing customer and colleague experience.
4. Willingness to learn new technology and adapt to new ways of working.
5. Flexibility to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. Our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to ensure you're refreshed and able to perform at your best.
For support during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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