ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful online presence, catalogue and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression.
Overview
We are seeking a motivated and dynamic Retail Assistant Manager to join our team. In this role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. The ideal candidate will possess strong leadership skills and a passion for retail, with the ability to inspire and manage a team effectively.
Duties
1. Assist in managing store operations to achieve sales targets and maintain high standards of customer service.
2. Supervise and train staff, fostering a positive work environment that encourages teamwork and professional development.
3. Implement effective sales management strategies to enhance product visibility and promote sales initiatives.
4. Ensure compliance with company policies and procedures while maintaining a safe and organised store environment.
5. Handle customer inquiries and complaints with professionalism.
6. Monitor inventory levels, assist with stock management, and coordinate merchandising efforts.
7. Support the Store Manager in scheduling staff shifts, ensuring optimal coverage during peak hours.
8. Contribute to visual merchandising efforts to create an appealing shopping experience for customers.
Experience
1. Proven experience in retail management or supervisory roles is preferred.
2. Strong skills in sales management, time management, and team management are essential.
3. Demonstrated leadership qualities with the ability to motivate and manage a diverse team effectively.
4. Excellent communication skills, both verbal and written, with a focus on providing outstanding customer service.
If you are passionate about retail and have the skills to lead a team towards success, we invite you to apply for this exciting opportunity as a Retail Assistant Manager.
If you think you have the drive and passion to excel in this role and have the appropriate skills and experience we would love to hear from you.
ITS offer a range of benefits including:
1. 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days
2. Employee Discount
3. Employee Assistance Programme
4. Free on-site Gym
5. Free secure on-site parking
6. Great facilities with free tea/coffee
7. Company & ad-hoc team social events
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