Transformation Delivery Lead
Rate: 750 (a day)
Location: London (Hybrid)
Duration: 6 months (initially)
Ir35: Outside
The Delivery Lead will drive the successful execution of large-scale transformation and continuous improvement initiatives across the higher education institution. This role involves overseeing the end-to-end delivery of high-impact projects, focusing on enhancing operational efficiency, streamlining processes, and implementing scalable improvements. The ideal candidate will have a proven track record in process improvement and managing transformation projects, preferably within the higher education or similar sector, demonstrating expertise in change management, project management, and process optimization.
Key Responsibilities:
1. Project Leadership & Delivery:
o Lead the planning, execution, and delivery of large transformation and continuous improvement projects from inception to completion.
o Develop detailed project plans, timelines, and budgets, ensuring alignment with institutional goals and strategic objectives.
o Manage and mitigate risks associated with project delivery, addressing potential challenges proactively.
2. Process Improvement & Optimization:
o Identify, assess, and implement process improvements across functional areas, leveraging Lean, Six Sigma, or other methodologies.
o Analyze current processes and workflows, recommending efficiencies to reduce costs, improve service quality, and enhance operational performance.
o Establish metrics to monitor process improvements and ensure sustainable, measurable outcomes.
3. Stakeholder Engagement & Change Management:
o Act as a primary point of contact for project stakeholders, including faculty, administrative staff, leadership, and external partners.
o Engage and influence stakeholders across various departments to foster a culture of continuous improvement and operational excellence.
o Develop and execute change management plans to drive adoption, including communication, training, and support initiatives.
4. Continuous Improvement & Transformation Strategy:
o Collaborate with leadership to define and prioritize strategic improvement initiatives.
o Provide insights and recommendations on process optimization, digital transformation, and best practices within the higher education sector.
o Establish frameworks and processes to ensure ongoing continuous improvement beyond project completion.
o Conduct project reviews and post-implementation evaluations to measure impact and document lessons learned.
Qualifications & Skills:
Essential:
* Bachelor's degree in Business, Project Management, or related field.
* 5+ years of experience leading large transformation projects, ideally in the higher education or public sector.
* Demonstrated expertise in process improvement, including Lean, Six Sigma, or similar methodologies.
* Proven experience in change management, with strong skills in stakeholder engagement and communication.
* Excellent project management skills, including proficiency with project management tools (e.g., MS Project, Asana, Trello).
* Analytical mindset, with a data-driven approach to problem-solving.
Desirable:
* Master's degree in Business Administration, Project Management, or related field.
* Certifications in PMP, Lean Six Sigma, or Change Management.
* Familiarity with higher education regulatory and operational landscape.
* Experience in digital transformation or ERP system implementation.
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