The Company: My client is a long-established nationwide charity, with a large property portfolio that also allows them to act as a housing provider. They are looking to appoint a Repairs Advisor to work on the Property helpdesk, advising customers and managing the repairs process. This is a hybrid/remote role with the expectation that you are able to work in the Head Office in Leeds once a week. Responsibilities: Answering incoming calls Dealing with enquiries Manage ongoing repair requests, which will involve speaking to contractors Sourcing quotations for repair works Dealing with a range of different stakeholders across the full process Providing excellent customer service What Are They Looking For: Strong communication skills Ability to provide high levels of customer care and support Previous experience working in a property/maintenance/repair role with a basic technical knowledge and understanding of repairs processes Background of working with external contractors Please click apply and forward a copy of your CV to find out more