Network Engineer
Permanent
Fully onsite in Cambridge
£37,338 - £44,962 per annum
Spinwell is recruiting for a Network Engineer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE NETWORK ENGINEER
* Infrastructure Support of the telephony network and pager systems plus all CAB rooms and the Addenbrookes Data Centre Environment
* Estates Business Service (EBS) Support IT for Capital, Estates and Facilities
* Operations Contact Centre handling inbound and outbound for the hospital
* Service Delivery Projects
* Administration Supporting all teams
SKILLS/EXPERIENCE OF THE NETWORK ENGINEER
Technical Skills and Knowledge:
1. Configure telephony systems Including IVRs and queueing functions
2. Provision telephony where required including jumpering and re-routing of cabling between wiring centres
3. Troubleshoot faults within telephony/paging services and the supporting hardware VoIP and Analogue
4. Support the CAB room and Data Centre Environments, including monitoring via Jacarta
5. Customer advice and support ISTM knowledge or a comparable problem/incident management system.
6. Safe configuration of operationally critical systems and applications
7. Have the ability to show empathy and understanding to end users
8. Liaise confidently & professionally with in...