Ben Burgess, Norwich | Full-time | From £28,571.40 per annum (Dependant on experience)
At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare.
At Ben Burgess, we’re more than just a supplier of machinery—we’re a trusted partner to farmers, contractors, and businesses in agriculture, construction, and GroundsCare. With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and solutions that keep our customers moving forward.
We’re looking for a Hire Assistant to join our busy Hire Department at our Norwich Depot. Whether you have previous hire experience or are eager to start a career in this sector, we'd love to hear from you!
As a Hire Assistant, you will play a crucial role in supporting the hire team and ensuring that customers receive the right machinery for their needs. Working closely with the Hire team, you will provide excellent customer service, coordinate machine hires, and help maintain efficient hire operations.
What you’ll be doing:
* Being the first point of contact for hire customers, providing accurate machine information and handling queries professionally.
* Supporting the hire process from initial enquiry and quotations to contract completion and invoicing.
* Coordinating machine preparation before hire, ensuring they are ready for use.
* Checking and inspecting machinery upon return, logging any damage and taking appropriate action.
* Assisting with invoicing to ensure timely and accurate billing of hires.
What we’re looking for:
We value individuals who are customer-focused, organised, and eager to contribute to a busy team environment. Ideal candidates will have:
* Excellent communication skills – confident in dealing with customers and colleagues.
* Strong organisational abilities – able to manage multiple tasks efficiently.
* Attention to detail – ensuring hire processes and machine checks are completed accurately.
* Ability to work both independently and as part of a team.
* Experience in a hire, agricultural, or construction environment is beneficial but not essential.
What you’ll get in return:
At Ben Burgess, we know that our success is built on the strength of our team. That’s why we invest in our people, ensuring they have the support, training, and rewards they deserve.
* Competitive salary, reviewed annually
* Bonus scheme linked to performance and depot success
* Uncapped investment in your training and development—if you want to grow, we’ll support you!
* Enhanced holiday and sick pay to promote a healthy work-life balance
* A range of benefits, including a company pension, employee discounts, health & wellbeing programmes, and more
Apply today!
If you’re looking for a role where you can truly make an impact, we’d love to hear from you.
Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.
Need assistance with your application? Get in touch at hr@benburgess.co.uk or call 01603 628251.
Ben Burgess is a Disability Confident Employer—if you need any adjustments during the application process, let us know.