Application Deadline: 31 December 2024 Department: Air Traffic Control Location: London Southend Airport Compensation: £20,600 / year Description You will have excellent communication skills, taking a proactive approach to look for new ways of working. You want to make a difference and you will thrive as part of the dedicated team within our busy and successful Air Traffic Control. This essential post is required to work alongside the operational Air Traffic Control Officers, assisting and supporting as required. As a trainee, you will be fully trained and supported in all aspects of an Air Traffic Control Assistant, ultimately ensuring that all tasks undertaken adhere to relevant regulatory and company standards. Those who are successful in this role may be given the opportunity to develop and train as an Air Traffic Control Officer at a future date. Key Responsibilities Answering and processing telephones in ATC Liaising with the airport fire service, Handling/FBO, fuel and operations departments over customer/ ATC requirements. Processing AFTN messages. Flight Progress Strip processing and completion of movement logs Administering bookings for circuit, instrument flight training and other flights. Monitoring and actioning ATC emails. Attend meetings and courses with other departments. General administrative duties. Preparation and dissemination of Meteorological Observations at regular intervals. Alerting external emergency service when required to do so. Ensure the control rooms are in a tidy state. Interact effectively with other operational ATC team members. Carry out Document Control for the ATC department. Compliance with ATC procedures and Company regulations including Safety Management System (SMS) reporting procedures. Liaise with internal and external agencies in a professional manner. Take responsibility for own actions. The operation of airport and ATC related systems in accordance with published procedures. Act as a guide to visitors, when required to do so by the senior controller on duty (SCOD). Skills Knowledge And Expertise Strong communication skills Proficient in the use of Microsoft Office Excellent written and oral communication skills Must be able to work within a team Full 5 year employment/educational history required Must be able to obtain a clear DBS certificate Must have resided in the UK for the last 3 years 5 GCSEs at Grade C and above, including Mathematics and English Interest in aviation Benefits Cycle to Work Scheme Our health and wellbeing policy is a key priority for us and encouraging employees to get out and about on their bike is a great way to promote fitness and the associated mental health benefits. Apprenticeships Lifelong learning through the investment in work related skills and qualifications of our employees is a priority for us, apprenticeships are a fundamental part of this offering and one which we encourage our employees to engage with at all levels. Employee Assistance Programme Our Employee Assistance Programme is there to confidentially support and provide advice and guidance to our employees with all health and legal related issues. Employee Forums We have established People Forums in each business area to allow us to understand perspectives of the team and to work together to identify opportunities to improve employee engagement and development. Life Assurance We offer all our employees minimum life assurance cover of 2 x annual salary. Free On-Site Parking Sustainable Travel Options