We seek to appoint a dynamic, talented, forward-thinking IT Officer to support data migration to the new ITSM and ITAM solution.
Key requirements:
1. Support the data migration function, including data preparation, data mapping, and user acceptance testing.
2. Contribute to process design, development of Local Work Instructions, end user support, and training to ensure data quality standards are applied during implementation and maintained during post-implementation.
3. Identify and resolve data quality issues within the ITSM and ITAM.
4. Support the continued improvement of data quality and capture within the solution.
Experience and Skills:
* The skill to produce data quality reports regularly to check the data quality and to spot and flag errors and inconsistencies.
* Experience of working with Digital Services teams and staff to follow up and fix data issues that data quality reports reveal to ensure reliable analysis and reporting.
* The knowledge of how to change wrong or missing data on the ITSM/ITAM system based on data quality reports and data error priorities.
* The knowledge of how to delete duplicate data and correct inaccurate data. Experience of using suitable query tools (e.g., Microsoft Excel) for monitoring, forecasting, and audit purposes.
* The skill to collaborate with the IT Principal Officer to put into action Data Quality plans to rectify faulty data or fill in information or data gaps.
* The skill to keep a record of ‘lessons learnt’ and suggestions for enhancing data quality.
* The skill to keep secure and confidential access to data according to the council’s information governance requirements and procedures.
For an informal discussion please contact Jim Coppin on 01709 249940 or email jim.coppin@rotherham.gov.uk.
To apply please click the Apply Now link below.
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