Are you a self-motivated and results-driven sales professional? Do you thrive in a fast-paced environment where you can take initiative and build strong customer relationships? If so, we want you to join our Tele-Sales team in Inverness.
Key Responsibilities
1. Handle and complete the sales process from enquiry to order fulfillment.
2. Negotiate effectively with suppliers and customers to achieve the best outcomes.
3. Provide expert advice on company products and services.
4. Ensure all customer orders are accurately priced and processed on the day of entry.
5. Schedule stock orders for the earliest available delivery.
6. Review and update overdue customer orders regularly.
7. Expedite supplier orders and ensure timely deliveries.
8. Resolve customer and supplier issues professionally and efficiently.
9. Process customer returns and maintain accurate records.
10. Support team members and collaborate with external sales staff.
11. Meet and exceed performance targets.
12. Work proactively, using your own initiative to drive results and efficiency.
13. Adapt to new challenges and changes in business operations.
Key Skills and Experience
1. Strong numeracy and literacy skills.
2. Proficiency in keyboard and IT systems.
3. Basic knowledge of relevant systems, equipment, and processes.
4. Effective negotiation skills with both suppliers and customers.
5. Ability to work independently and make informed decisions.
6. Self-motivated with a proactive approach to problem-solving.
7. Telesales experience is ideal but not essential.
What We Offer
1. A full-time role (37.5 hours per week) with a structured schedule.
2. A dynamic, fast-paced, and engaging work environment.
3. Opportunities for training and career development.
4. A supportive and collaborative team culture.
If you have the skills, experience, and drive to succeed in a telesales role, apply today.
About Us
At MacGregor Industrial Supplies we understand that the key to our business success is our people. We have over 300 members of staff, across several different departments, divisions and branches. In addition, we are always looking for talented people to join our team!
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