Customer Account Manager - £40,000 per annum
We are recruiting for a 40 year plus established engineering company in Verwood that has a reputation for customer excellence and responsiveness in the supply of complex, quality critical precision machined components and related assemblies.
The Customer Account Coordinator role is the primary contact between the supplier and the customer.
The successful candidate will be responsible for managing the customer accounts in full.
Role Responsibilities
1. Monitor and develop customer expectations in terms of On Time Delivery, Quality, and Costs, ensuring suitable KPIs are in place to track performance.
2. Drive change and improvement in performance based on tracked information.
3. Track potential delays and inform the customer at the earliest stage of any risks.
4. Communicate at different levels and liaise between relevant departments.
5. Attend daily production meetings and actively participate in pushing the completion and delivery of components to the customer.
6. Raise and manage purchase orders and parts at treatment houses.
7. Manage company logistics.
Role Requirements
1. Experience within Aerospace or Engineering is essential.
2. Good IT Skills with Excel and manufacturing systems such as MRP/SAP.
3. Good communicator, negotiator, and possess a good level of business acumen.
Hours: 39 hours per week; Monday to Thursday 7:30am-4:30pm and Friday 7:30am-12:30pm
Salary: up to £40,000 per annum depending on experience
What can you expect in return?
1. Free life assurance
2. 33 days holiday
3. Onsite parking
4. Pension
To apply for this excellent opportunity, please apply now with your latest CV and we will be in touch in due course. Alternatively, please call Alan for more details.
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