Job summary An exciting new opportunity has become available within our community nursing administration team in Wokingham. This post is to provide comprehensive administrative support to ensure the effective and smooth running of our eRostering/staffing system across all our clinical and administration teams, including ensuring that all our shifts have adequate provision on each shift. You will support the team leaders in ensuring all the rostering of their shifts are safe and fair to all staff and be the first point of contact for all working, guiding all aspects of roster guidelines. Main duties of the job You will be the first point of contact for all working in community nursing Wokingham rostering system and answer all calls and emails in a timely, polite, and professional manner. You will ensure that all requests for shift have been processed through the correct authorisation procedures and undertake regular monitoring of the rosters to ensure visibility of upcoming gaps, acting where necessary. Liaising with the team leaders and admin lead at the start and end of each weekday, you will use the rostering system to ensure that rosters are created and liaise with NHSP (NHS Professionals) to support request for staff with suitable bank members wherever possible. Working as part of our administrative team, you will support with the day to day running of the service. About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish. Our values at Berkshire Healthcare: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions We welcome people who share these values to come and work for us. Benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications. Date posted 11 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,008 to £25,553 a year per annum (incl of HCAS) 5.5% 2024/25 Pay Award Contract Permanent Working pattern Full-time Reference number 371-CHS584-B Job locations Community Nursing Wokingham Wokingham RG41 2RE Job description Job responsibilities Themust haves for you to be considered for this role: Good interpersonal, communication, observation and reporting skills. Be a strong Individual who is forward thinking and proactive to ensure tasks and potential problems are quickly identified Ability to work effectively in a team, work on own initiative and unsupervised. Computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages - Microsoft Excel, Word & PowerPoint. Previous knowledge and experience of working in a busy office and/or customer care environment. Strong organisation and planning skills, excellent time-management with the ability to reprioritise own work and that of others to ensure tasks are delivered on time. Job description Job responsibilities Themust haves for you to be considered for this role: Good interpersonal, communication, observation and reporting skills. Be a strong Individual who is forward thinking and proactive to ensure tasks and potential problems are quickly identified Ability to work effectively in a team, work on own initiative and unsupervised. Computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages - Microsoft Excel, Word & PowerPoint. Previous knowledge and experience of working in a busy office and/or customer care environment. Strong organisation and planning skills, excellent time-management with the ability to reprioritise own work and that of others to ensure tasks are delivered on time. Person Specification Education/Qualifications/Training Essential NVQ3 or equivalent qualification/experience ECDL (European Computer Driving Licence)/computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages Continuous Professional Development Essential Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD) Previous Experience Essential Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties Desirable Working in the NHS Additional Requirements Essential Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post Person Specification Education/Qualifications/Training Essential NVQ3 or equivalent qualification/experience ECDL (European Computer Driving Licence)/computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages Continuous Professional Development Essential Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD) Previous Experience Essential Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties Desirable Working in the NHS Additional Requirements Essential Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Berkshire Healthcare Foundation Trust Address Community Nursing Wokingham Wokingham RG41 2RE Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)