We are seeking a dedicated and customer-focused Parts Sales Coordinator to join our small but dynamic team. Reporting directly to the Parts Manager, this role is critical in ensuring our customers and Technicians have timely access to the parts they need. Key Responsibilities: Coordinate all parts sales to guarantee the availability of required parts for both customers and Technicians. Respond promptly and professionally to customer inquiries. Communicate effectively via telephone and assist both in-house and retail customers with their parts needs. Deliver and collect stock for the busy parts department, including some physical lifting and carrying. Understand customer requirements to recommend the most suitable products or services. Embrace the variety of tasks within this role, with opportunities to grow and progress within the team. Skills and Qualifications: Previous experience in motor parts is essential. Strong time management and the ability to prioritize tasks effectively. Composure and efficiency in a fast-paced, high-volume environment. Exceptional attention to detail and a commitment to producing high-quality work. Logical and thorough approach to problem-solving. A clear understanding of how this role contributes to outstanding customer service. A collaborative team player with a willingness to support colleagues. Friendly, enthusiastic, and customer-oriented personality. This is an exciting opportunity for someone passionate about delivering excellent service and looking to develop their career in a supportive and fast-moving environment. Key information: Working pattern: Mon - Fri 8am - 5pm and every other Saturday 8:30am - 1:30pm at 1.5x 22 days holiday BHs, increasing with length of service Company pension contributions Discounted car scheme and cycle to work scheme after successful completion of probation Access to wellbeing advice service Menable Please note driving licence checks are carried out as part of the recruitment process To see all our latest vacancies, please visit www.wessexgarages.com/recruitment