Summary
Our Property Services business revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods, and are looking for an apprentice to join the Decarbonisation team, who manage the planning, coordination, and execution of retrofit projects.
Wage
Competitive
Training course
Business administrator (level 3)
Hours
Monday - Friday. Office hours TBC
42 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
2 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This is an exciting time to join United Living on our Apprenticeship Programme as the business continues to grow and we have a significant order book of secured future projects.
Our Property Services business revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods, and are looking for an apprentice to join the Decarbonisation team, who manage the planning, coordination, and execution of retrofit projects. Some of your key responsibilities will include:
* Ensuring that United Living's Health, Safety, Environmental and Quality standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times
* Undertaking and completing a range of administration tasks and general office duties to support the site office/team
* Maintaining office systems including site files, health and safety files and associated documentation in line with company procedures
* Document management including registering, issuing, scanning, filing and archiving
* Updating and maintaining systems and databases as required
Where you’ll work
Media House
Azalea Drive
Swanley
Kent
BR8 8HU
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SMART TRAINING AND RECRUITMENT LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
As an apprentice with United Living, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll be inspired and stretched professionally, but fully supported by an expert network of colleagues, as you work to build the foundations for a career within United Living, and the construction industry.
As part of your Apprenticeship, you will be enrolled onto the Level 3 Business Administrator qualification with one of our training partners which will take approximately 18-24 months to complete. You will attend monthly, virtual classroom lessons/workshops, with additional online 1:1 support from your specialist tutor. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.
More training information
To help you settle into your role, we’ll provide you with a buddy from our apprentice population. They will have some great advice as they were in exactly the same situation as you not so long ago, and you’ll also receive full support from your Line Manager and the Early Careers Team who will help guide you throughout your apprenticeship programme to help you achieve professional success.
Requirements
Essential qualifications
GCSE in:
* English & Maths (grade 4-9/C-A* or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working