ODU Performance and Assurance Manager - Counter Terrorism Policing
Job Description
Closing date: 29th November 2024, 11:59pm
Salary: £42,897 - £48,894 • Grade: 7
The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to help protect the public and our national security by preventing, deterring and investigating terrorist activity.
Based at our modern offices near to Birmingham International Airport, our Operational Development Unit (ODU) is a dedicated team who are responsible for the strategic management of Learning, Training and Exercising (LTE) within the CT Network. The unit forms a key part of the Prepare strand of the Home Office CONTEST Strategy. Working alongside our partners, the ODU harnesses the value of shared LTE to ensure the CT Network is ready, prepared and interoperable to respond to current and emerging terrorism threats.
We are looking for a motivated, dynamic and suitably qualified professional who will be responsible for the assurance and performance of Learning, Training & Exercising within the CT Network.
We're happy to consider a more agile approach to your working location and as this is a National role we will consider the successful candidate working from an area outside of the West Midlands. There will be an expectation that you are prepared to travel nationally on a regular basis to perform this role including having to work extended hours at locations throughout the UK.
The role
You'll develop, manage and implement the national assurance & performance framework to establish the quality of materials and standards of delivery, assurance and performance management across organisational learning within Counter Terrorism Policing.
Responsibilities
1. Develop, manage and oversee the CTP National Learning, Training & Exercising (LTE) Performance & Assurance framework.
2. Collect data and subsequently carry out analysis, interpretation and presentation of results and recommendations as appropriate.
3. Assist with the development and understanding of national, regional and local performance management by the Counter Terrorism Network.
4. Proactively promote the accurate, timely collection and use of performance data.
5. Lead on the development of best practice, policy and procedures.
6. Set a strategy and plan for assurance on a periodic basis.
7. Dip sample evidence portfolios, performing an Internal Quality Assurance.
8. Promote and lead on national good practice in the quality assurance of police trainers/instructors/presenters.
9. Highlight and manage non-conformance and implement a corrective action system.
10. Promote and nurture a proactive, continuous improvement culture across LTE within CTP.
11. Responsible for the development and presentation of strategic performance/assurance reports for relevant Board Meetings.
12. Attend, participate and Chair relevant meetings to present assurance and performance data.
13. Work with staff at individual, team, regional and national level to improve data quality and integrity.
14. Manage and implement the assurance of the application of organisational learning recommendations.
15. Ability to interrogate the Organisational Learning System and manage data migration.
16. Manage and implement the assurance of data within training records of the CT Network.
17. Work collaboratively with CTPHQ Strategy, Policy and Performance (SPP) and the National Capability Assurance Team.
18. Influence and build collaborative relationships with a wide range of professionals.
19. Support and ensure the CT Network Regional LTE Community adhere to the quality standards.
20. Lead regular liaison meetings with staff across the counter-terrorism network.
21. Assist the National CTP Projects and Capabilities Manager in the development of management information.
22. Support the National CTP Projects and Capabilities Manager with complex analysis.
23. Promote opportunities for LTE to develop and improve ways of working.
24. Develop, manage, implement and oversee relevant sampling plans.
25. Developing and delivering awareness/training in relation to assurance and performance.
26. Any other duties commensurate with the role and grade.
Skills and competencies
Essential
1. Hold a relevant quality assurance/assessor qualification (i.e. IQA Level 4) or proven experience of performance management.
2. Proven ability in developing and implementing performance and/or quality assurance functions.
3. Hold a full driving licence and be prepared to travel nationally.
4. Experience of problem solving and taking an evidence-based approach to writing and presenting reports.
5. Proven leadership ability and experience in working with senior managers.
6. Experience of working with a wide variety of stakeholder groups.
7. Experience of resource management and performance management.
8. Experience of successful project and service delivery.
9. Experience of working on own initiative and without supervision.
10. Demonstrable experience of prioritising work to ensure all deadlines are met.
11. Experience of working to a high degree of accuracy with attention to detail.
12. Strong written and verbal communication, interpersonal, presentation and influencing skills.
13. Ability to influence and build effective collaborative relationships.
14. Experience of working on own initiative and without supervision.
15. Analytical and problem-solving ability.
16. Significant ability in developing and implementing Performance and Quality Assurance functions.
17. Experience of priority setting and achieving targets.
18. Demonstrate awareness of equality and diversity appropriate to this role.
Desirable
1. Sound working knowledge and personal experience of Counter Terrorism Policing.
2. Experience of working in a Programme or Project environment.
3. Hold a relevant Project and/or Change Management Qualification or willingness to work towards.
4. Training Qualification and/or a willingness to obtain further training and assessment qualification levels.
5. Experience of IT packages to produce performance data.
6. Experience of MS035 tools including SharePoint.
7. Working knowledge of Learning/Training/Exercising.
8. Matrix Management.
Additional information
There will be an expectation that the post holder is prepared to travel nationally on a regular basis to perform this role including having to work extended hours at locations throughout the UK.
Security Clearance
This role is subject to successful completion of Security Check vetting.
You must be a citizen of one of the following countries to work for Counter Terrorism Policing West Midlands (CTPWM): The UK (including Northern Ireland), USA, Canada, Australia or New Zealand.
Diversity and Inclusion
We maximise the potential of people from all backgrounds through a culture of fairness and inclusion.
Counter Terrorism Policing is always working to build upon our diverse workforce to reflect the country we serve. An inclusive culture enables us to do things differently.
Please do not attach a CV/covering letter as these will not be used during the application process.
About Us
Counter Terrorism Policing is a collaboration of UK police forces working with the UK intelligence community to help protect the public and our national security. #J-18808-Ljbffr