Job Description
Customer Success Manager (Mechanical Eng / SaaS)
£50,000 - £60,000 (OTE £80,000 - £90,000) + Hybrid + Private Healthcare + Training + Progression + Company Benefits
Hammersmith
Are you a Customer Success Manager or similar with a degree in Mechanical Engineering or similar looking to join a well-established Additive Manufacturing company with a multi-million pound turnover, who have seen continual growth over the last 10 years?
Do you want to work for a company that is opening new offices across the UK and works with some of the biggest brands such as Volvo, HP, and L'Oreal?
This company, established in 2014, has seen exponential growth across the automated manufacturing sector, working with some of the biggest brands across 25 countries and offices across 5 countries. They provide solutions to a range of industries including Automotive, Aerospace, and Consumer Goods and are now looking to add an Account Manager to their team in Hammersmith.
In this role, you will be focused on customer retention and upselling, providing technical support to clients, advising on best practice usage, and developing customer relationships. You will utilize your technical knowledge to drive growth and have a real impact on business growth and development.
This role would suit an Account Manager or similar from a SaaS background looking to join a market-leading company with excellent growth projections, where you will play a key role in the business success and benefit from bonuses, a hybrid working model, and more.
The Role:
* Focus on customer retention and upselling.
* Advise on best practice usage.
* Develop client relationships.
The Person:
* Account Manager or similar.
* Background in SaaS.
* Commutable to Hammersmith (Mon - Thurs in office / Friday WFH)
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
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