Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our medical facility and enhancing the patient experience.
Duties
1. Greet patients warmly and assist them with check-in and check-out procedures.
2. Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments.
3. Maintain accurate patient records and ensure confidentiality in compliance with data protection regulations.
4. Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
5. Handle administrative tasks such as filing, faxing, and managing correspondence.
6. Assist in maintaining a clean and organised reception area.
7. Collaborate with medical staff to ensure efficient patient flow and communication within the clinic.
Requirements
1. Proven experience in an administrative or office role, preferably within a healthcare setting.
2. Strong organisational skills with attention to detail to manage multiple tasks effectively.
3. Excellent communication skills, both verbal and written, to interact professionally with patients and colleagues.
4. Proficiency in using office equipment (e.g., computers, printers) and medical software systems is advantageous.
5. Ability to work well under pressure while maintaining a positive attitude.
6. A compassionate approach towards patient care is essential.
If you are looking for an opportunity to contribute positively to a healthcare environment while utilising your administrative skills, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Type: Part-time
Pay: £11.44 per hour
Expected hours: 30 per week
Schedule:
1. Monday to Friday
Education:
1. GCSE or equivalent (preferred)
Experience:
1. Medical Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 15/02/2025
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