An exciting opportunity has arisen to join and support the administrative team within the Cardiology department based in Aintree, Liverpool University Hospital NHS Foundation Trust.
You will be joining a welcoming and friendly team, helping to provide an effective secretarial service.
It is expected that all applicants will have previous experience of working in the NHS within a secretarial role and possess an understanding and knowledge of medical terminology and possess audio typing skills.
The successful candidate must be able to undertake all administrative duties be well organised, plan own workload and work on own initiative working to strict guidelines, both individually and as part of the wider team.
You will be expected to be a team player and cover for your colleagues during absences.
**Please note this vacancy will close once sufficient applications have been received**
Main duties of the job include:
Typing dictation from audio transcription of clinical correspondence and documentation
Quality check documentation completed in clinical administration support
Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of specialty accordingly
Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway
Answer the telephone in a promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations
Accurate use of patient information using the PAS
Ensure all letters and discharge summaries are copied to the appropriate professionals including patients
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
A more extensive list of duties can be found in the job description.
Key responsibilities
1. Type dictation from audio transcription of clinical correspondence and
documentation.
2. Quality check documentation completed in clinical administration support.
3. Ensure appropriate follow up arrangements/investigations are in place. Liaise
with personal medical secretary of speciality accordingly.
4. Complete any tertiary referrals to external Trusts and ensure these are
completed on the PAS system. Keep track of referrals to ensure patient is
promptly reviewed. Check that follow up appointments are arranged in
conjunction with patient pathway.
5. Mentor, train and supervise relevant junior staff as required.
6. Deal appropriately with concerns from staff in line with Trust policy.
7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct,
tracking of case-notes.
9. Ensure all letters and discharge summaries are copied to the appropriate
professionals, including patients.
10. Ensure efficient audit processes in place concerning correspondence to
ensure quality levels maintained and rectify accordingly.
11. Obtain information as requested by line manager.
12. Attend appropriate training, meetings and education sessions when required
13. Work with managers to review working practices, ways of working and find solutions to problems
14. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
15. Ensure all mandatory training is up to date and report accordingly.
16. Record and input data onto databases and systems as appropriate
17. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the office runs smoothly.
28. General office duties, including incoming and outgoing mail, e-mail, fax,
photocopying. Participate in housekeeping of office environment.
* Any other duties required by line manager
This advert closes on Monday 20 Jan 2025