Overview
We are seeking a detail-oriented and proactive Ocean Export Coordinator to join our Operations team in Manchester. The ideal candidate will play a crucial role in managing the export process, ensuring timely and efficient movement of goods across international waters. This position requires strong organisational skills, a solid understanding of freight forwarding processes, and the ability to communicate effectively with various stakeholders.
Duties
1. Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients.
2. Effectively manage Ocean Export LCL and FCL shipments from start to finish.
3. Punctual and flawless order handling and documentation.
4. Follow SOP's and update accordingly.
5. Submitting VGM through CNS & Destin8.
6. Prepare and complete full export documentation and sending pre alerts within set KPI.
7. Submitting AMS / ACI / ISF for relevant shipments.
8. Sending EDI bookings and SI to carriers.
9. FCL and LCL Quotations upon request.
10. Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines.
11. Operational troubleshooting.
12. Non-conformance reporting in accordance with the KPI’s.
13. Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies.
14. Meeting financial end of month deadlines both accruals and sales invoices.
Skills
1. Strong understanding of logistics and forwarding operations/regulations and documentation.
2. Proficient in using logistics software.
3. Strong data entry skills with attention to detail for accurate record keeping.
4. Ability to work collaboratively within a team environment while managing multiple priorities.
If you are passionate about logistics and have the skills necessary to excel in this role, we invite you to apply for the position of Ocean Export Coordinator.
Job Types: Full-time, Permanent
Pay: Up to £37,000.00 per year
Benefits:
1. Casual dress.
2. Company pension.
3. Cycle to work scheme.
4. Free parking.
5. Gym membership.
6. Life insurance.
7. On-site parking.
8. Paid volunteer time.
9. Private dental insurance.
10. Private medical insurance.
11. Referral programme.
12. Work from home.
Schedule:
1. Day shift.
2. Monday to Friday.
Work Location: In person
Reference ID: OcExMan-Nov24
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