Engineering Support Lead – Are you interested in joining our small team as an Engineering Support Lead? Do you want to be a part of the next exciting phase of battery development? Do you thrive on having daily challenges to overcome in a supportive environment? Look no further. If your answer is "yes," then you might be the perfect fit for their team. This role is based on site in central Manchester. It is a full-time permanent position.
Why them?
They are a global leader in developing and manufacturing advanced automated systems for battery research and technology scale-up. They specialize in engineering solutions that optimize the quality, performance, and longevity of energy storage technologies, fostering a more sustainable future. Our state-of-the-art portfolio comprises solutions for automated material handling, bespoke cell assembly, and industrial processing.
Fantastic company benefits include:
* Competitive Salary
* Holiday: 28 days paid holiday per annum (including Bank Holidays)
* Parking onsite
* Employee extras: flexible working hours, casual dress code, team social activities
About the role:
As an Engineering Support Lead, you will spend 50% of your time managing technical support for their customers by transforming issue descriptions into action plans and then completing or delegating tasks required to resolve the ticket. The remaining 50% of the time will be spent on development, calibrating and optimizing scientific instruments to meet customer expectations, conducting testing, and translating customer feedback into requirements to drive forward product development.
What we need:
* Graduate or Equivalent preferably in robotics engineering or similar
* 2 years plus industry experience
* Experience developing and carrying out test plans
* Setting up electronic and/or scientific test equipment
* Experience in customer communication and expectation management
* Electronic system issue diagnosis and troubleshooting
* Experience following standard operating procedures
* Excellent ability to plan and prioritize work under pressure
* Demonstrable ability to work on own initiative
* Desire to travel occasionally to customer sites in the UK and internationally.
Nice to have:
* Programming experience with Python or similar object-oriented language
* Experience using a software debugger and understanding of error messages to clarify crashes or bugs within the software
* Experience in a customer-facing role
* Knowledge of existing tools to conduct root cause analysis
* Experience of laboratory glovebox operations
* Experience handling chemicals
Please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. The interview process will involve a practical test as well as a face-to-face interview at our Manchester office. Unfortunately, we are unable to provide sponsorship and therefore all applicants need to have the right to work in the UK.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please.
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