Motor Claims Handler - Hybrid working - Maxim Business Park @ Eurocentral
Our standard fulltime contracts are for 35 hours per week (with options for part time working - 24 hours minimum over 3 days)
35-hour variable shift pattern between 8am - 6pm Monday - Friday
Due to continued growth in this area of the business, we have some exciting opportunities available in our Aviva Zero Motor Claims Team.
No previous claims or insurance experience is required as full training will be provided.
Your role will be to support our customers through the journey of making a motor claim. You could be taking the First Notification of Loss, gathering the right and relevant information to create a new claim, or you could be supporting them with provision of a replacement vehicle or providing an update on their vehicle repairs.
You will need to juggle multiple tasks at pace, utilising a range of digital systems, and be comfortable making quick decisions to get the right outcome for our customers.
Ability to work in a fast-paced environment, multi-tasking, and prioritising responsibilities with a team player mentality to learn and help others out.
Thrives undertaking digital & online tasks, and can demonstrate strong I.T skills, with prior experience of using software like Microsoft Outlook and Word.
Salary is £25,100 to £28,500 depending on location, skills, experience, and qualifications
~ Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
~ Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
~25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
~ Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
~ Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
~ Brilliantly supportive policies including parental and carer's leave
~ Flexible benefits to suit you, including sustainability options such as cycle to work
~ Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
~ Research tells us that women, particularly, feel this way. To find out more about working at Aviva take a look here
Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on 07385 426164 or send an email to Dylan.wood@aviva.