Salary:
Up to £12.35 per hour
Contract:
Full Time & Part Time, Permanent
Location:
Vale Resort
How to apply:
Send your CV to careers@valeresort.com
The Vale Resort is a premier 4-star resort offering far more than your luxury hotel. With 143 bedrooms, our resort also has 2 championship golf courses, Wales’s largest spa, an award-winning restaurant, and exceptional sporting facilities – making us one of the UK’s most desirable hospitality workplaces.
We pride ourselves on creating memorable experiences for our guests while fostering a supportive environment for our employees.
In recent years, the expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue. The recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with our award-winning Distillery, gin school, and visitor attraction tucked away in the cellar.
About The Role
Working as part of the Events team, you will provide exceptional service to our guests, exceeding expectations, along with:
* Ensure all events are set up in line with the function sheets.
* Approach and acknowledge all guests, always ensuring exceptional customer service.
* Be aware of menus, wine list, and banqueting etiquette.
* Maintain stock supplies throughout the functions.
About You
* You'll have excellent customer service skills and enjoy working in a fast-paced environment.
* Knowledge of food safety and an understanding of allergens is desirable.
* Excellent attention to detail and problem-solving skills.
* Committed to working as a team.
What’s In It For You
As an employee, you can enjoy a range of incredible perks, including retail & leisure discounts and complimentary gym membership, along with discounts for the driving range, food, drinks, and accommodation. We also offer several benefits and awards for continued service, and extend our discounts to family and friends!
About the Vale Resort – part of the Leekes Retail & Leisure Group
Established in 1897 as an ironmonger in the Welsh Valleys, the Leekes Retail and Leisure Group has grown and diversified over the last 120 years. It remains a family business run by the fourth generation, now including 4 large home department stores, a furniture store - Park Furnishers in Bristol, a builders’ merchant, two four-star hotels – the Vale Resort and a 17th-century Grade I listed castle, Hensol Castle, as well as a gin distillery and visitor centre.
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