Job Description This is an exciting opportunity to work within Actica's IT team. You will be responsible for maintaining and upgrading a range of technologies utilised by the company itself. This will include maintaining services and responding to support requests from the wider business, as well as the development of new systems and services. Role and Responsibiliti es As part of the Actica IT team you will be responsible f or:Maintenance of company information syste ms;Acting as 1st and 2nd Line Support and escalate support requests as requir ed.Liaising with IT supplie rs.Attending relevant IT meetings and providing updat es;Carrying out monitoring of systems to ensure system health and securi ty;Maintenance of Firewall and gateway security polici es;Responding to security alerts and liaising with System Security Officer on any inciden ts;Carrying out development work of new Information Services: build, test and roll-out to li ve. Skills, Knowledge and Expert ise You will ideally have Computer Science or IT based academics and experience of system administration within a Microsoft environment. You will be proactive, self-motivated, and be able to keep up with the rapid pace of ICT. You will be a great problem solver that can think outside the box. Required s kills:· Proficient in Active Dire ctory;· Managing Virtualised Infrastru cture;· Securing Information Sy stems;· Experience of following IT Security P olicy;· Principles of Networking (DNS/DHCP/Layer 3 Firewalls/Rou ting);· Ability to learn and test new technologies and integrate with existing sy stems.· Proficient in the M365 Platform including Azure· MDM Expe rience· Ticket Mana gement· Produce clear Documen tation Desired skills:· Windows Server 2016/201 9/2022;· Active directory Certificate s ervices· Microsoft Exchang e 2019;· Linux management (U buntu);· Scripting of tasks through Windows Powe rShell;· Cisco firewall management (FMC o r CLI);· VPN configuration and mana gement;· Microsoft Group Policy;· Endpoint Management Techno logies;· Security Incident ha ndling.· API Integration exp erience Can dida tes must be eligible and willing to gain UK Security C learance to apply for this p osition. Career De velopment The nature of the Actica’s business means that a wide and varied background is preferable and the capability to adapt quickly to change is always required. You will have the opportunity to explore new technologies in a development environment and integrate them into existing systems. We provide relevant training, including online, classroom and in-house course provision, leading to nationally recognised qual ifications. A career mentor will be on hand to provide support and guidance throughout your journey with Actica. You will also work with a performance and development manager who will conduct six monthly reviews to set career objectives and identify training courses which are both relevant to your current project work, and aligned with your planned career progression. Actica aims to nurture a diverse workforce through inclusive working practices, promoting equality in our recruitment activities, and by employing candidates on the basis of merit. Discrimination against individuals on the grounds of protected characteristics is not permitted and we take steps to ensure that our staff are made aware of their legal responsibilities when making hiri ng decisions. We are keen to improve diversity within our organisation and the industries in which we work, and hope to employ individuals who sh are that view. Benefits A discretionary, performance-based bonus, paid twice a year; 6 mont hly pay reviews;25 days annual leave plus UK public holidays;Private Health Care for the employee (subject to completion of a p robation period)Twice yearly performance appraisals; (while at Consultant and Senior Consultant grades, annua lly thereafter);Investment in training relevant to an individual’s development and Actica’s business needs.Membership in our stakeholde r pension schemeParticipation in a cycl e to work schemeMembership of an Employee Assi stance ProgrammeParticipation in an Electric Vehicle leasing scheme (subject to completion of a pr obation period).