IT Technical Account Manager, Romsey £40K - £50K + Commission
Are you an experienced and driven IT Infrastructure Technician with knowledge in Network Infrastructure, Cloud and Network? Would you like to make a transition into an Account Manager role? If so, an excellent opportunity has arisen for a dedicated an IT Account Manager to join a well-established company focused on empowering organisations with cutting-edge IT solutions that drive growth, efficiency, and success.
The primary responsibility of the IT Technical Account Manager is to manage and nurture relationships with an existing client base. The ideal candidate will have a strong understanding of IT solutions, excellent communication skills, and a passion for providing exceptional client service.
Main duties of the IT Technical Account Manager
* Understand clients' business needs, challenges, and objectives to provide tailored IT solutions and services.
* Regularly review and analyse client accounts to identify areas for improvement or expansion.
* Generating new business with new and existing customers by building enduring relationships
* Maintain accurate records of client interactions, transactions, and account status using CRM software.
Key competences of the IT Technical Account Manager
* Knowledge of IT infrastructure sales is essential
* Competency in providing IT solutions, products, and services (WAN, Cloud, Security, Microsoft)
* Knowledge of...