As Senior Customer Services Administrator you will report into the Customer Services Manager where you’ll be joining a fast-paced successful food business that supplies the food industry globally.
This role offers you the opportunity to work in a business that has long-standing partnerships with their customers. They work with leading retailers, manufacturers, QSR businesses and have a track record of keeping, developing, and promoting talented staff in their business.
The Senior Customer Services Administrator role will suit a professional from the food / FMCG sector that has a good understanding of the supply chain function in a food / FMCG manufacturing business. You’ll join a small successful team in the customer service department and work in a fast-paced environment where you’ll deputise for your manager and support the team.
Day-to-day you’ll liaise with customers, customs brokers, and supply internal teams in sales, planning, production, warehouse, logistics, and finance with KPI’s for the business. You’ll juggle multiple projects and tasks and react to business priorities accordingly.
To qualify for consideration, you’ll have:
Experience of working in a customer services role in a manufacturing environment (preferably food/FMCG) with a good understanding of the Supply Chain department
The ability to build effective working relationships at all levels of an organisation
Microsoft Word, Excel, and Outlook skills at an advanced level
Sound knowledge of multi modal transport operations – experience in export / import is not essential, but it will be considered an advantage
The ability to demonstrate initiative, decision making, and self-motivation
The role is office based 8.30am – 5.00pm Monday to Thursday and 8.30am to 4.30pm Friday with hybrid working available after the probation period.
Please note, visa sponsorship is unavailable for this position.
If you meet the above criteria and are looking for an opportunity to be part of the team of a great manufacturing business as they grow and develop then apply today with your CV or contact myself (Neal) directly to discuss further.
Apply now.
REF. NAH50007