We are seeking a dedicated Temporary Customer Service Advisor for an exciting role within the energy and natural resources industry. The ideal candidate will have a knack for problem-solving and a commitment to creating outstanding customer experiences.
Client Details
The company is a large organisation in the energy and natural resources industry. Headquartered in Salford, they are renowned for their high standards of service and commitment to sustainable practices.
Description
Respond to customer enquiries via phone, email, and live chat.
Provide accurate information about products and services to customers.
Resolve customer complaints in a timely and professional manner.
Keep records of customer interactions and transactions.
Follow up on customer interactions when necessary.
Collaborate with the team to achieve customer service goals.
Stay updated on new products, services, and policies.
Contribute to the overall customer service experience and company reputation.Profile
A successful Temporary Customer Service Advisor should have:
2 year experience within a contact centre role.
Excellent communication skills.
A customer-centric mindset.
Proficiency in MS Office and customer service software.
The ability to work in a fast-paced environment.
Strong problem-solving skills.
A high level of professionalism.Job Offer
A competitive hourly rate.
The opportunity to work in a team-focused environment.
Comprehensive training to ensure you are fully equipped for the role..
A location in vibrant Salford, with excellent transport links.If you believe you have the skills and dedication for this Temporary Customer Service Advisor role, please don't hesitate to apply