Family Support and Bereavement Senior Practitioner
Would you like to be part of a team that makes an impact every day?
Do you have the skills and confidence to help make a difference in people's lives?
Mary Ann Hospice is a local community hospice covering the North Warwickshire area, based in Nuneaton, whose aim is to provide specialised care, support, and advice to patients living with a life-limiting illness and those that matter most to them.
The Family Support and Bereavement team offers listening support for people who are bereaved or require pre-bereavement support through one-to-one and group sessions.
We are currently looking to recruit a Part-Time (22.5hrs), Monday-Wednesday Family Support and Bereavement Senior Practitioner to join our excellent team at Mary Ann Evans Hospice, which has recently been rated Good by CQC. We are looking for a qualified, compassionate, creative, and skilful practitioner who can join us in bringing much-needed support to adults, children, and young people.
We offer a great range of employee schemes and benefits, including:
* Generous annual leave
* Free parking on-site
* Employee Assistance Program
* Blue Light Discount Card
* Supervision provided
* EV charging on-site
Main duties of the job
Working as a Senior Practitioner within the Family Support and Bereavement Team, supporting a caseload of adults who require listening support with a bereavement or imminent death of a loved one using a person-centred approach. To work closely with the Family Support and Bereavement team, including volunteers, to assist with the assessment and therapeutic support of clients and the management of the service. Work with the Team Lead and other colleagues across the Hospice to advocate and develop emotional support provision.
About us
The Mary Ann Evans Hospice is an adult community hospice in North Warwickshire. As an independent charity, we provide palliative and end-of-life nursing care and support to patients with life-limiting illnesses and those that matter most to them.
Our services include Hospice at Home, Wellbeing Centre, Family Support and Bereavement, Lymphoedema care, and Rapid Response (shared service with South Warwickshire NHS Foundation Trust).
We work closely with our community and hospital colleagues from the NHS, Social Services, local Care Homes, and other voluntary providers.
Our care is compassionate and inclusive for all who access our services.
Job responsibilities
* Providing one-to-one emotional support sessions for adults who require support with a bereavement or pre-bereavement (they or a loved one have a life-limiting illness) utilising a person-centred approach.
* Using a blended approach to the delivery of emotional support sessions over the phone, in person, or online.
* Creating, developing, and facilitating group support sessions for adults and children.
* Assessing new clients to understand their needs and allocate them to the most suitable support service.
* Providing ongoing supervision and training to volunteers.
* Arranging and receiving regular external supervision (no costs incurred).
* Assisting the Family Support and Bereavement Services Team Lead in ensuring all relevant data is collated, analysed, and distributed as required.
* Writing and delivering training to staff, volunteers, and other health and social care professionals.
* Being responsible for supporting and coordinating volunteers.
* Administration of data and client files.
* Providing cover/substitute for the Team Lead at leadership/Board committee meetings.
* Maintaining confidentiality of patients, staff, volunteers, and visitors.
* Knowledge of safeguarding for adults, children, and vulnerable adults legal requirements are essential.
* Willingness to undertake other duties appropriate to this post.
* Willingness to undertake flexible hours as and when required.
* Abiding by all Mary Ann Policies and Procedures including Child Protection and Safeguarding.
* Attending all Mary Ann mandatory and statutory training.
* Promoting and publicising holistically Mary Ann's core services.
* Participating in an annual appraisal and quarterly reviews, where the job description is subject to periodic review as service requirements change.
Person Specification
Experience
* Experience of working with adults and children in a health, social, therapeutic, or education setting.
* An interest in bereavement support theory and practice.
* Experience of working with adults/children who require support following a bereavement.
* Experience of working in a Hospice or palliative care setting.
* Experience in providing supervision.
* Experience of working with volunteers.
Skills
* Use of Microsoft Office and PC skills.
* Empathetic approach.
* Ability to facilitate support groups.
* Use of person-centred principles in a therapeutic environment.
* Ability to build a safe, honest, open environment and rapport with clients.
* Adapt communication style to all ages and abilities.
* Ability to self-reflect on client work and the emotional impact it has on you.
* Excellent oral and written, interpersonal and organisational skills.
* Ability to work alone as well as part of a team.
* Understanding of the need for confidentiality.
* Ability to hold professional boundaries and know your own limits.
* Knowledge of safeguarding issues and legislative framework.
* High degree of accuracy.
* Able to manage own caseload.
* Report writing / data collection.
* Ability to deliver training to others.
Other role requirements
* Able to work flexibly or additional hours on occasions.
* To be a non-smoker/vaper whilst on duty.
* Able to work occasional early evenings to provide support to the changing demands of our service.
Qualifications
* Qualified and experienced regulated and registered Health, Social Care, or Education professional e.g. counsellor, nurse, psychologist, social worker, chaplain, occupational therapist, teacher etc.
* Evidence of further study/CPD in area of interest during past 2 years.
* Level 2 or 3 counselling qualification.
Attributes
* Self-motivated and passionate.
* Positive, encouraging, sensitive, and discreet.
* Calm, caring, enabling, and supportive manner.
* Able to deal with matters of a sensitive or confidential nature in a professional and responsible way.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Family Support and Bereavement Team Lead
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