Location: Ionad Spors Leodhais 7 Springfield Road Stornoway Isle of Lewis, HS1 2PZ
Salary: £25,311 - £25,581 per year pro rata
Contract Type: Temporary
Position Type: Part Time
Hours: 18.5 hours per week
Advert
Clerical Assistant (5254), Ionad Spòrs Leòdhais
18.5 hours per week, fixed term to 28 February 2026
£14,084 - £14,219 per annum, inclusive of £1,429 Distant Islands Allowance per annum
The post holder will be responsible for clerical and administration support for Ionad Spors Leòdhais. You will schedule and manage the implementation of booking systems and procedures to instil positive customer relations and maximize the uptake of the services provided. You will undertake reception duties and operate a frontline service, engaging with customers, service users, or service providers in person, by telephone, and through written communication methods.
Duties will include:
1. Providing clerical support in terms of word processing, desktop publishing, Excel documents, database management, and general office administration such as maintenance of filing systems and departmental records.
2. Undertaking reception duties to maintain a high level of customer service.
3. Dealing with enquiries in an efficient and effective manner, providing a point of contact for all activities or services relating to the ISL facility and campus.
4. Processing financial transactions and undertaking stock control and procurement processes as required by the service.
You must have knowledge of the Sport and Health Service area along with knowledge of administration and customer service processes. It is essential you have the ability to programme activities, create booking systems, and manage the implementation of such systems. You must have excellent written and verbal communication skills, maintaining a pleasant manner when under pressure. You must have experience working in a busy customer-focused environment.
Salary for the above post is inclusive of Distant Islands Allowance. Appointment to the post will be on the first point of the grade.
Please see attached Job Description & Person Specification for further information.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
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