Job title: Property claims handler/case manager
Salary: Up to £29,000 D.O.E
Location: Glasgow - expectation to be in office 2 days per week.
PURPOSE OF ROLE
Lawes is delighted to present an opportunity to join a leading property insurance team as a Property Claims Handle/Case Handler to join their team in Glasgow. You will work with key clients to settle their property claims. You will uphold professional standards, treat customers fairly, and ensure full compliance with regulatory obligations, while maintaining a strong, professional image. This role is ideal for an experienced professional looking to advance in property claims handling while contributing to a dynamic and client-focused team.
KEY RESPONSIBILITIES
Handle phone and written inquiries regarding property claims from key clients.
Ensure new claims are monitored and handled in line with service level agreements, including insurer-specific arrangements.
Maintain diaries, reports, and match relevant post/diary entries.
Ensure the Claims Manager is informed of all issues or complaints.
Ensure compliance with company standards and regulatory requirements at all times.
Work closely with clients throughout claims process.
EXPERIENCE
Experience of h...