* Join a Progressive Work Culture!
* Be a Part of an Established Organisation!
About Our Client
Our client is a large organization within the retail industry. They are known for their commitment to providing high-quality products and outstanding customer service. With a wide network spanning across England, they have established themselves as a market leader in their field.
Job Description
* Provide high-level customer service, addressing and resolving customer inquiries and complaints
* Offer technical advice and support to customers
* Work collaboratively with the customer service team to deliver excellent service
* Proactively identify customer needs and provide solutions
* Manage and maintain customer records accurately
* Participate in ongoing training and development opportunities
* Adhere to company policies and procedures
* Contribute to a positive and supportive team environment
The Successful Applicant
A successful Technical Service Representative should have:
* A strong background in customer service within the retail industry
* Exceptional communication skills, both written and verbal
* A knack for problem-solving and a customer-centric approach
* Proficiency in using CRM systems and other relevant software
* A willingness to learn and adapt to new technologies
What's on Offer
* An estimated salary range of £25,500 - £28,500
* A supportive and friendly work environment
* Opportunities for professional development and growth
* Competitive holiday leave entitlement
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