Avon Lodge Veterinary Group, Salisbury, Salisbury, South West
We are excited to offer a fantastic opportunity for a part-time receptionist to join our welcoming team across our Salisbury, Amesbury, and Wilton branches. If you’re enthusiastic about small animal care, value a balanced work-life schedule, and want to be part of a supportive, close-knit team in a beautiful setting, this position could be an ideal fit. As a vital part of our reception team, you'll help ensure the smooth operation of our practice while delivering exceptional client service and contributing to the care of our patients.
Your New Role
As a receptionist, you will be the first point of contact for our clients, ensuring they receive a warm welcome and professional service. Your responsibilities will involve:
1. Warmly greeting clients and their pets.
2. Efficiently scheduling and organising appointments.
3. Managing administrative tasks such as answering phone inquiries and responding to emails.
4. Maintaining accurate client and patient records.
5. Keeping owners informed about their pets' care and treatment.
6. Assisting the veterinary team by promoting seamless communication and coordination of services.
Work in a Modern Facility
Avon Lodge Veterinary Group provides trusted and compassionate care for pets across Newport. We pride ourselves on creating a welcoming, friendly environment where both pets and their owners feel at ease. Our modern, well-equipped practice offers a wide range of first-opinion veterinary services.
Our Ideal Candidate
We are seeking an individual with prior receptionist experience who possesses excellent verbal and written communication skills, strong organisational abilities, and attention to detail. The ideal candidate will be capable of multitasking and effectively prioritising tasks in a fast-paced environment.
Working Hours
This is a part-time position, totalling 21 hours per week, with shifts as follows:
1. Monday 9am - 2pm in Salisbury
2. Wednesday 2pm - 7pm in Salisbury
3. Thursday 1pm - 7pm in Amesbury
4. Friday 8am - 1pm in Amesbury
5. Saturday morning (approximately 1 in 4) at our Salisbury branch from 8:30am - 1pm
Flexibility to occasionally work longer hours to cover holidays and sickness across all branches is also required.
We recognise that our people are fundamental to the success of our business. Investing in our people, premises, and processes is at the heart of what we do. In addition to a competitive salary, you will benefit from (please note some benefits will be subject to pro-rata):
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Avon Lodge Veterinary Group, Salisbury
21 Stratford Road, Salisbury, SP1 3JN, United Kingdom
Speak to Amy Padgett from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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