Civica makes software that helps deliver critical services for citizens all around the world. From local government to central government, education, and health & care, over 5000 public bodies across the globe use our software to provide critical services to over 100 million citizens. Our vision is to be a Global GovTech Champion. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realize that vision.
As a company, we’re passionate about what we do and the citizens we serve. If you would like to champion the use of technology to drive public services around the world, then Civica is the right place for you. We will help you unlock the best version of yourself and achieve growth in your career whilst making a real difference for people.
Working within our Healthcare Medical Billing Division, you will be the main point of contact for a number of client accounts.
If you have good numerical skills, finance experience, experience of high volume transactions, a sharp eye for detail, and an excellent telephone manner, this role could be for you. This is an administration/support role, not a sales role.
Key Requirements:
* Good all-round IT skills including MS Office
* Organised
* Experience of working in a busy office
* Attention to detail
* Numerate and literate
* Excellent telephone manner
* Desire to progress
* Positive ‘can do’ approach
* Flexible
Key Responsibilities:
* Creating billing, allocating payments, managing aged debt, reconciliation, and reporting
* Providing excellent support, ensuring all Doctors and Consultants receive a high level of care via phone and email
Life at Civica:
* Blended working: less commuting, more time with your friends and family.
* ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
* Financial Times - Diversity Leader 2022: We’re committed to maintaining an inclusive and supportive culture.
* Top rated employer – Glassdoor: Our average length of service is 9 years.
* Societal Impact: Our solutions impact positive societal change, supporting local authorities, schools, police forces, the NHS, and numerous central government offices.
Mental Health Champions are here for you!
We have a team of Mental Health Champions working hard to change the stigma around mental health. We routinely run awareness workshops to ensure our colleagues better understand how mental health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
Affinity Groups:
Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community and include: early careers, accessibility, parents and guardians, wellness, LGBTQIA+, race and ethnicity, and many more.
Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel.
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