Job summary We have an exciting opportunity for a Ward Clerk, based on our PICU Unit on Lark ward, at Woodlands. In this role you will also give support to the other acute wards within the unit, and reception as required. Full training will be given. The position is a full time post and an excellent opportunity for someone wanting to begin a career in the NHS. The successful candidate will build experience working in administration in a fast paced environment with a supportive and friendly team. Main duties of the job Successful candidates will need to demonstrate exceptional communication, interpersonal and customer service skills with an emphasis on team work. Duties will include, but not be limited to: Data entry, typing, scanning, uploading to clinical systems and other general administrative office duties. Sorting and distribution of incoming and outgoing mail. Call handling, face to face liaison with service users, carers and colleagues. Monitoring and ordering of stationery and other procurement requests. To undertake any other appropriate tasks as requested by the Matron, Clinical Team Lead, or Senior Administrator to meet the needs of the service. Previous experience of Trust IT system would be of benefit but not essential as all training will be provided. Previous experience of all Microsoft packages is desirable in the successful candidate. Some reception cover will be required but full training will be given. About us Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other. Benefits Benefits included with this role are:- NHS pension Comprehensive in house & external training programmes Career progression Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) Staff physio service NHS discounts and many more. Date posted 06 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year gross per annum Contract Permanent Working pattern Full-time Reference number 246-ESU7040346 Job locations Woodlands, Ipswich Hospital Heath Road Ipswich IP4 5PD Job description Job responsibilities We are looking for a confident, enthusiastic, conscientious and flexible person with a can do attitude If you have good IT and communication skills and thrive on learning new skills in a fast paced environment then this opportunity could be for you We encourage and actively support further training and development for all our admin to help them to grow within their roles and progress within the Trust. Please see job description and person specification for further information. Job description Job responsibilities We are looking for a confident, enthusiastic, conscientious and flexible person with a can do attitude If you have good IT and communication skills and thrive on learning new skills in a fast paced environment then this opportunity could be for you We encourage and actively support further training and development for all our admin to help them to grow within their roles and progress within the Trust. Please see job description and person specification for further information. Person Specification Experience Essential Experience of working in a busy office/reception environment Use of Microsoft systems Dealing with both internal and external customers Desirable Data inputting / similar work Qualifications Essential NVQ 2 Customer Services or equivalent qualification/experience Desirable Knowledge of Trust's electronic records Knowledge Essential Knowledge of Microsoft packages Desirable Knowledge of clinical and patient administration systems Person Specification Experience Essential Experience of working in a busy office/reception environment Use of Microsoft systems Dealing with both internal and external customers Desirable Data inputting / similar work Qualifications Essential NVQ 2 Customer Services or equivalent qualification/experience Desirable Knowledge of Trust's electronic records Knowledge Essential Knowledge of Microsoft packages Desirable Knowledge of clinical and patient administration systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk & Suffolk Foundation NHS Trust Address Woodlands, Ipswich Hospital Heath Road Ipswich IP4 5PD Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)