Process Improvement Manager - £70,000 per annum | London | Hybrid (3 days on-site) Are you ready to make a real impact in a forward-thinking law firm that’s rewriting the rules on legal innovation? My client is on a mission to become one of the most progressive firms in the City by the end of 2025, by driving change across legal project management, process improvement, legal tech, and solution development. This is your chance to take the reins as a Process Improvement Manager, reporting directly to the Head of Legal Project Management. You’ll play a pivotal role in transforming how the firm works, driving efficiency, and delivering tangible results that genuinely make a difference. What You’ll Do Strategic Change: Work alongside the Head of Legal Project Management to shape and execute the process improvement strategy. Your ideas will drive the firm’s operational efficiency and cost savings. Identify Opportunities: Prioritise and tackle processes across different divisions, pinpointing where improvements can deliver maximum impact. Collaborative Innovation: Partner with Legal Project Managers, Legal Technology, and Product Development to implement effective, tech-driven solutions. Blueprint for Success: Map out ‘as-is’ and ‘to-be’ processes, providing clear, actionable roadmaps for change. Track Progress: Monitor the implementation of improved processes, ensuring they meet objectives and deliver results. Stakeholder Alignment: Build bridges between teams, gaining buy-in and fostering collaboration across divisions. Measure Impact: Use metrics and feedback to evaluate success, fine-tuning improvements for continuous optimisation. Champion Best Practices: Develop a repository of case studies and insights to share across the firm, ensuring lessons learned drive future success. Support Innovation Projects: Guide trainees and apprentices through the Russell Up scheme, mentoring them as they deliver innovation projects. Training and Development: Share your expertise in process improvement methodologies, empowering the wider team to embed efficiency gains. What You Bring Proven experience in continuous improvement within a law firm or professional services environment. Exceptional communication and influencing skills, with a track record of working effectively with senior stakeholders. A self-starter mindset, comfortable promoting the function and securing buy-in for initiatives. Strong organisational skills with a sharp eye for detail. A collaborative, professional approach, capable of managing relationships diplomatically across diverse teams. Confidence with systems, data analysis, and process mapping. A qualification in Change Management or Six Sigma (desirable, not essential). Why Join? This is an opportunity to be at the forefront of innovation in the legal industry. You’ll be joining a dynamic, supportive team where your expertise and drive will be celebrated. With hybrid working arrangements (three days on-site in London), a competitive £70,000 salary, and a clear path to making a tangible difference, this is the perfect opportunity to take your career to the next level. Ready to reshape the future of a leading law firm? Apply now or pop over your CV directly to nruoccodghrecruitment.co.uk