About The Role
This is a Fixed Term contract for 12 months (duration of the apprenticeship).
Apprenticeship pay rates for this post are dependent on age. Please see below for the applicable rates:
Level 3 Apprenticeship Rates
Under 18 years - £12,925 per annum
18-20 years - £17,170 per annum
21+ years - £22,359 per annum
The Hospitality Supervisor Apprentice will work closely with the Restaurant & Commercial Events Manager to manage the student cafe service to a high standard, assist in the preparation of food and snacks, deliver excellent customer service, and keep the restaurant areas clean and tidy at all times.
What You Will Do
1. Assist the Restaurant & Commercial Events Manager with the efficient and effective operation of the Company’s catering service, working to agreed service standards and financial regulations.
2. Coordinate the team to deliver to customers according to their needs in line with business/brand standards, enhancing their experience where appropriate.
3. Assist in the training and supervision of catering staff and student casuals.
4. Monitor the team to ensure they follow processes and procedures in line with business/brand standards at all times.
5. Project a willing and helpful attitude to customers at all times, seek appropriate knowledge of food items, and keep service areas clean and fully stocked.
6. Assist in the successful operation of the bars and catering service for events and other functions.
7. Use of an EPOS till, including cashing in.
8. Ensure food safety requirements are adhered to at all times and all due diligence records are completed accurately.
About You
1. Relevant up to date knowledge of catering and hospitality.
2. Experience of working in a fast-paced environment and Supervisory experience of bar and/or catering environment.
3. Ability to organise and oversee the work of others.
4. Ability to follow food hygiene systems and monitor due diligence records.
5. Experience in using a till and dealing with cash and credit cards.
6. Ability to use own initiative and create opportunities for upselling products.
7. Ability to communicate effectively with team members and customers.
Benefits
There are plenty of benefits available to our staff members, here are just a few:
1. Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
2. Excellent Pension schemes
3. Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
4. Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
5. Learning and development opportunities - including staff development days.
6. Employee wellbeing initiatives.
7. Flexible and hybrid working opportunities - this will vary depending on role requirements.
About Us
Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.
We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.
As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.
RECRUITMENT AGENCIES
We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.
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