A leading bank is expanding its Client Services team and is seeking a permanent client onboarding specialist who will play a crucial role in ensuring exceptional service delivery.
The ideal Client Service Analyst will have experience in:
* Managing client onboarding process
* Being the first point of contact for support, analyzing customer data, and identifying trends
* Providing insight to enhance customer satisfaction
The client is looking for someone with ideally:
* 2 years' experience within the financial services sector (ideally Middle Office)
* Excellent customer service experience and knowledge of Hubspot (CRM system)
* Strong analytical and problem-solving skill set
* Track record facing off to stakeholders and customers
This role is paying up to £40,000 with additional benefits! Ideally, the individual would need to come into the office 4 days a week.
Interviews are being held ASAP!
McGregor Boyall is an equal opportunity employer and does not discriminate on any grounds.
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