Job Description
Are you a recent graduate in business or science, ready to kickstart a rewarding career in pharmaceuticals?
This opportunity is with a forward-thinking company dedicated to enhancing lives through innovative medicines. They’re looking for a Customer Service Executive to join their Commercial team; an ideal entry-level role for someone keen to develop skills, make a difference, and grow within the industry.
This position places you at the core of a unique dispensing scheme, supporting doctors across the UK with access to essential rebates and services. You’ll build practical experience in customer service, problem-solving, and commercial operations, key skills for a future in pharmaceuticals. It’s an opportunity to contribute meaningfully while establishing a solid career foundation.
What you will be doing:
1. Customer Engagement: Manage inbound and outbound calls with healthcare professionals, assisting with scheme navigation and resolving inquiries efficiently.
2. Scheme Support: Onboard new practices, handle stock-related questions, and contribute to commercial campaigns.
3. Attention to Detail: Maintain accurate customer records, address queries promptly, and ensure alignment with business goals.
4. Collaboration: Work closely with colleagues i...