Are you an organised and customer-focused professional looking for a front-of-house role in a dynamic business environment? We are seeking a Receptionist to be the welcoming face of a thriving business centre in Chelmsford. This role offers a great opportunity to provide exceptional service while supporting the smooth running of the centre.
As a Receptionist, you will be responsible for creating a positive first impression for visitors and clients while managing a range of administrative tasks. Your duties will include:
Greeting and assisting visitors in a professional and friendly manner
Answering and directing phone calls efficiently
Managing meeting room bookings and ensuring rooms are set up to company standards
Handling incoming and outgoing post and parcel distribution
Keeping internal records and CRM systems up to date
Addressing client queries and complaints, escalating issues as needed
Supporting the promotion of company services to visitors and callers
Reporting maintenance issues and assisting with centre operationsAbout YouTo excel in this role, you will have:
Previous experience in a receptionist or administrative role
Strong customer service and communication skills
Proficiency in Microsoft Office and CRM systems
A professional, confident, and welcoming manner
The ability to multitask and remain organised in a fast-paced environment
A proactive approach with the ability to work independently and as part of a teamWhat’s on Offer?
A key...