Employer: Cardiff and Vale University Health Board
Employer type: NHS
Site: University Hospital for Wales
Town: Cardiff
Salary: £28,834 - £35,099 per annum
Salary period: Yearly
Closing: 26/09/2024 23:59
Directorate Support Manager
Band 5
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focused on the health and care needs of our local population whilst also working with our partners to develop regional services.
We are a values-driven organisation and our goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
* We are kind and caring
* We are respectful
* We have trust and integrity
* We take personal responsibility
Job overview
To support the Specialty Manager in the operational management of the General Surgery Directorate, being able to work on a reactive basis to the needs of the Directorate. This involves providing line management responsibility to a designated group of staff, managing waiting lists and managing day-to-day operational issues as they arise.
Main duties of the job
The post holder prioritises his/her own workload, including long-term tasks in support of the General Surgery Administration Service. Required to work without immediate referral to the Service Manager, expected to use own initiative and to problem solve. The post holder will also support the Specialty Manager in performing designated activities and tasks that contribute to UHW wide service objectives.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Qualifications
* Educated to degree level with or relevant experience
* Evidence of ongoing professional development
* Experience of responsibility for aspects of administration of team duties (staff attendance, supervision, PADR)
* Knowledge of Microsoft Office
* Previous experience of a busy administrative environment
* Experience of managing difficult situations and conflict resolution
* Experience of leading a team of staff
Skills
* Excellent communication, interpersonal, and organisational skills
* Problem-solving skills and good use of judgement
* Ability to work under pressure and to tight deadlines
* Experience in dealing with complex sensitive issues
Special Knowledge
* Understanding of confidentiality issues
* Knowledge of Welsh Government targets
MANAGING YOUR APPLICATION:
We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve.
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
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