Revive Recruitment are currently supporting an establishment business to recruit an experienced Administrator for this amazing opportunity:
Position: Team Administrator
Job Type: Permanent
Salary: £23,160 per annum
Hours: 37.5 hours per week between 8.00am to 6.00 pm (Week 1: 8.00am to 4.30pm & then Week 2: 9.00am to 5.30pm) Monday to Friday
Location: Ellesmere Port/Hybrid (1 x day being Office Based)
Main Purpose of Job
As a member of a high performing team, you will be responsible to complete complex data entry processing ensuring that all details are entered correctly.
You will ensure that all processing is completed efficiently and to work closely with internal teams and its service providers.
Specific Tasks
* Completing all areas of Registrations accurately and efficiently.
* Issuing bespoke communications accurately to customers as required.
* Responding to complex queries with detailed and accurate answers.
* Liaising with suppliers to negotiate the return of work within agreed service levels.
* Ensure that the task management system remains fully up to date at all times.
* Maintain all service level agreements set for your role by following the correct procedures.
* Keeping all logs updated for review in monthly management information packs.
* Flexible working approach providing support to other team members.
* Undertake training to ensure that you are following the current process.
* Implement and promote best practice methods throughout your work and behaviour.
* Liaise with other departments to maximise customer service.
* Take part in team meetings and deliver on your promises to ensure that best practise is met.
* Make recommendations to your team leader regarding standards, documents and environment.
* Perform other tasks as required by management.
The Candidate
* Minimum of one years’ experience within an administrative role.
* Good Telephone Communication and Customer Service skills
* Interpersonal skills
* Self-Motivation
* Experienced on MS Word and Excel
* Attention to detail
* Numerate
The Benefits
* 23 days holidays, that increases with service, plus bank holidays
* Free parking
* Duvet Day
* Gym membership discounts
* Kitchen Facilities
* Long service awards
Revive Recruitment are a Chester based Recruitment Agency who delivers a refreshing service to Candidates and Businesses throughout the Cheshire and North Wales Regions. Located in Chester, we are a local and dedicated recruitment agency who will provide you with a professional, positive and bespoke permanent recruitment service.
Unfortunately, due to a high volume of CV’s we cannot respond to every applicant. In the event that we haven`t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies
We are acting on behalf of the client as an Employment Agency in relation to this vacancy
Key Words: Administration, Administrator, Customer Service, Data Entry, Case Handler