About Fresha
Fresha is the leading marketplace platform for beauty & wellness, trusted by millions of consumers and businesses worldwide.
Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA, and APAC.
Fresha allows consumers to discover, book, and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.
Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory, and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook, and Google.
Role overview
Fresha is seeking a Senior Platform Engineer, with a background or hands-on experience in software development, whether at work (Software Engineer) or on side projects, to join our Platform and Infrastructure Engineering Team. You will be helping to push our platform and engineering department to the next phase, ensuring engineers have the best internal tools, local developer experience, and necessary resources to work more efficiently and continue to deliver industry-leading features to our growing platform.
Platform team's mission is to "Improve software development lifecycle to be: Reliable, Secure, Fast & Cost-effective", ensuring we always take the proper steps to prioritize their needs and ability to reach their optimal velocity while optimizing our budgets and keeping our costs flexible to meet business objectives.
Tech Stack:
* Docker in production and local development
* AWS EKS
* Kafka for our asynchronous message queues
* Elixir / Ruby for main services
* NextJS/Typescript for our frontend services
* RDS PostgreSQL for persistent data storage
* GitHub Action as CI tool of choice - Jenkins & Argo Workflow for legacy pipelines
* Redis for key/value store
* Terraform for resource management
What you'll do:
* Architecture: Define and develop the infrastructure architecture to support multi-region deployments.
* Automation: Seek out processes that can be improved with automation and have internal Developer Experience as the main driver.
* Leadership: Effectively scope and lead projects autonomously.
* Developer Experience: Extend our local development experience offerings for engineers.
* Knowledge Sharing: Enrich knowledge across the department by creating Documentation, SOPs, Runbooks, and knowledge-sharing sessions.
* Observability: Extend Monitoring & Observability capabilities.
* Accessibility: Simplifying the process for engineers to access this data.
* Collaboration: Collaborate and enable engineers to do their jobs more efficiently.
* Efficiency: Developing tools to maximize engineering efficiency, such as automating the rollback of deployed applications.
We'd love to hear from you if you:
* Have experience in software development.
* Demonstrate strong opinions and actively contribute ideas, driving discussions and solutions.
* Are deeply passionate about their work and proactively challenge existing processes to foster continuous improvement.
* Experience working with microservices and distributed systems at scale.
* Have experience with working on cross-team projects.
* Have AWS experience, we use EKS, RDS, S3, Cloudfront, and MSK extensively.
* Have an understanding of SLIs, SLOs & SLAs.
* Knowledge of platform and ops concepts such as networking and Linux administration.
* Experience with monitoring tools: we use Datadog, Grafana, ELK, Sentry, and OpsGenie.
£90,000 - £120,000 a year
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
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