Who We Are:
With 42 locations throughout Pennsylvania, New Jersey and Delaware and a team over 475 strong, APR Supply Co. is a premier full-service distributor of plumbing, HVAC and hydronic supplies.
APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible applicants are expected to adhere to those values, and work alongside a team whose mission is to Create Enthusiastic Customers. CUSTOMER FIRST is our #1 core value and we seek a talented, enthusiastic, and customer focused individual to join our Lancaster, PA location.
What You'll Do:
* Build and maintain strong relationships with existing customers to understand their needs, provide tailored solutions, foster loyalty and repeat business.
* Proactively identify opportunities for expanding the customer base and increasing market share.
* Assist customers in person or over the phone and prepare accurate and detailed quotations for products based on clients specifications.
* Confirm orders are input and processed correctly and sales transactions are completed accurately.
* Pick customer orders from warehouse storage areas.
* Make deliveries to customer locations on an as-needed basis.
* Collaborate with customers to understand their evolving needs addressing customer inquiries, concerns and issues promptly and professionally.
* Gather and analyze customer feedback and preferences to provide insights for product or service improvements.
* Collaborate with internal teams to develop comprehensive solutions that align with customer requirements.
* Stay updated on product knowledge, industry trends, competitive landscape and market development through continuous learning and training programs.
* Continuously renew your knowledge of company offerings, features and benefits.
* Identify areas for improvement and implement best practices to enhance overall branch efficiency and productivity.
* Monitor health and safety policies/regulations in the branch environment.
* Assist in keeping facility clean, neat, safe, and operating efficiently.
* Willing to work some overtime when needed.
* Other duties as assigned.
Required for Success:
* High school diploma or equivalent.
* Valid driver’s license.
* Successful sales abilities.
* Strong computer skills and ability to navigate in Eclipse software.
* Proficient written and verbal communication skills.
* Problem-solving abilities and strong organizational skills.
* Ability to effectively communicate with customers, various departments and vendors.
* Self-motivated and willing to work with others.
* Detail-oriented.
Why You’ll Love Us:
This is a full-time position which includes a competitive wage and our full benefits package. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.
Want more info? Visit www.aprsupply.com.
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