We are looking to recruit 2 Administration Assistants on a Fixed Term 12 month Contract to work in our Administration Hub as follows:-
1 x 18.75 hrs based in Hampton Rd, Southport on a part-time basis Mon and Wed 9-5pm and 9am to12:45pm on Tues.
1 x 30 hrs in Switch House (Mon-Thurs 9am-5pm)
Toprovideanefficientandeffectiveclericalservicetothemulti-disciplinary team consisting of school nurses and health visitors
Actasfirstpointofcontactforalltelephoneenquiries,ensuringthatmessagesareforwardedtotheappropriatepersonsand visitorsarewelcomedtothedepartment.
See JD for full details
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Toprovideanefficientandeffectiveclericalservicetothemulti-disciplinary team.
General
Actasfirstpointofcontactforalltelephoneandreceptionenquiries,ensuringthatmessagesareforwardedtotheappropriatepersonsand visitorsarewelcomedtothedepartment.
Provideaneffective clericalservice tosupport the team,includingphotocopying,typing,datainput,andmaintenanceofaneffectivefilingandretrievalsystem.
Effective liaisonwithmulti-disciplinarystaff/patients/carers/outsideagenciesensuringaccurateinformationiscommunicatedasandwhenrequired.
Responsibility, in conjunction with other administrative staff, forarrangingclinics,bookingappointmentsandassociateddataentryincludingtheretrievalandmaintenanceofpatientrecords.
Ensure appropriate records are maintained as directed by LineManager.
Contributetotheorderingofstationery suppliesandassociatedprocedures
Contributetotheprocessingofallincomingandoutgoingmail.
Participateintheprovisionofcoverandsupporttocolleaguesasrequired.
Participateinthelocalinductionprocessfornewstaff.
Participateinseriousuntowardincident investigations/reviewsasrequired.
Supportindividual'sequality,diversityandrights.
Participateinpatientandpublicinvolvementactivities.
Contributetowardsserviceimprovementinitiativestoenhancequalityofpatientcare.
Provideinformationandsupporttoserviceusers/carersasappropriate.
Contribute to the continuedimprovementandqualityof theAdministrativeSupportService.
Recogniseandrespondappropriatelytourgentandemergency situations.
Contributetotheeffectiveandefficientuseofresources.
UnderstandandadheretoTrustpolicies,proceduresandguidelines.
Reportanyconcernregardingpatientcaretolinemanager.
Toundertakeanyotherdelegateddutiesasappropriateand commensuratewiththepost.
This advert closes on Monday 17 Feb 2025