Telesales Coordinator
OA are recruiting for a Telesales Coordinator to join our client, a respected designer and manufacturer of high-quality commercial and residential wallcoverings.
You will primarily be responsible for identifying and generating business opportunities via the use of the telephone and working in collaboration with the Sales Team.
Location: Hemel Hempstead
Hours: Full-time, 8:30am-5pm, Monday to Friday. Office based.
Salary: £28,000 + annual bonus
Telesales Coordinator - Benefits:
25 days holiday + UK bank holidays
Onsite parking
Employee Assistance Programme
Telesales Coordinator- Key Responsibilities:
Implement strategies as directed in order to identify then maximise business opportunity within targeted accounts.
Identify prospective business from a variety of sources such as sample requests, enquiries, Internet searches, and customer referrals. This will include both warm and cold leads.
Arrange follow-up calls with potential prospects
Keep a daily log of call activity and monitor success rate
Contact a high-volume of customers against assigned KPI’s
Investigate inactive accounts and implement strategies to re-activate them.
Ensure all appropriate leads and opportunities are followed up in a timely and accurate manner
Ensure accurate and up to date records via the CRM systems.
Attend and contribute to regular sales and progress meetings/launches
Work with the team in a positive and professi...