Compliance Assurance Officer - YorkJob Reference: 000463Salary: £45,000Closing Date: 21/03/2025 00:00:00Location: YorkEmployement Type: Full TimeDo you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?With a 119-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no 2 days are ever the same and the opportunities are as diverse as the members we serve.Benenden Health has exciting opportunities within in its Governance and Assurance team for a Senior Compliance Manager, this role will provide second ine assurance that the regulated businesses are complying with FCA/PRA obligations, with the specific focus on the Consumer Duty, and to drive conversions with first line that deliver good consumer outcomes and improve consumer experiences.The postholder will:Carry out risk-based second line assurance activities, including:Delivery of the Compliance Monitoring Plan Feedback to the 1st line on the Consumer Duty Management Pack, Compliance oversight and input to the annual Board Consumer Duty reportAct as the primary point of contact for all Consumer Duty matters Ensure that any Consumer Duty related issues are identified, addressed and appropriate actions are taken to ensure good customer outcomes are achievedSupport reporting requirements to the relevant Executive and Board CommitteesSupport the review of compliance policies and processesSupport with the review and approval of financial promotionsRepresent the Compliance team on new product development projectsDrive continuous improvement across the business, adding value to improve regulatory and customer outcomesMaintain regulatory knowledge and good practice You will have skills and experience inCompliance, preferably within the insurance sector.Strong communication skills with the ability to build and develop relationships at all levels.Investigation skills, with the tenacity to get to the root of any concernsAttention to detail with the ability to summarise monitoring and assessment findings in written reports.Ability to analyse a range of data, complete root cause analysis and share findings with management.Detailed understanding of FCA handbookThe Benenden Health office is based in York and whilst there will be an opportunity to work from home, this role is offered on a hybrid basis and there will be requirement of a weekly attendance at the office.Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including;Free Corporate Benenden Health membershipFree Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)Free onsite car parkingUp to 35 days’ holiday including bank holiday and no weekend or bank holidays working.Pension with up to 10% employer contributionsDiscount available on other Benenden productsEmployee Assistance ProgramUnlimited access to £500 Refer a Friend Bonus SchemeDiscount and cash back on hundreds of high-street retailersOpportunity for hybrid workingExcellent training and career progression opportunitiesCycle to work schemeFree hot drinks Free fruitEmployee engagement eventsSupporting local charitiesOnsite First Aiders and Mental Health First AidersFree onsite gymFor further information on this role, please refer to the Role Profile