An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider. This full-time role offers excellent benefits and salary of £35,000.
As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.
You will be responsible for:
* Managing and refining business processes to enhance efficiency and profitability.
* Monitoring service delivery to minimise waste and optimise operations.
* Managing client and staff relationships, ensuring service excellence.
* Building and maintaining strong relationships with key clients.
* Reporting regularly to senior management.
What we are looking for:
* Previously worked as a Client Operations Manager or in a similar role.
* Ideally have experience in Fire Safety, customer relationship management, or team leadership.
* Skilled in Microsoft Office.
* Strong communication skills.
* Willingness to undergo a DBS check.
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Pension scheme
* Birthday off
* Ongoing training and opportunities for career development
Apply now and seize this outstanding Client Operations Ma...